Digital Ecosystem

What does technology have to do with perishables?  Everything!!  It is part of our layered approach to Cool-Chain.

Knowledge is power and CFI knows that the technology we deploy gives peace of mind to our clients. From the moment your perishable cargo arrives at our facilities, we inspect and report back on key data points. From the initial temperature check to the consistent shipment milestone updates provided on inventory, overpack, tracking, and storage, we are dedicated to offering you full visibility and transparency to help you document the journey.

CFI is committed to being the leader in integrating technology into our operations to provide the best quality customer service data possible. With that commitment, we invest a great deal of resources into our systems with three full-time programmers dedicated to development. Training of our teams from the warehouse and trucks to customer service go hand in hand. This includes integrated customer web portal access and iPhone App, internal iPod connectivity to our database at the warehouse and driver levels, barcoding, API connectivity with both customers and carriers as well as automated shipment functionality to provide as proactive service as possible. CFI uses the data wallet concept for mapping out data flows between client data systems to help drive efficiencies on as many sides of the transaction for those who are interested.  Technology is a tool for collaboration, and with a sense of urgency needed for perishables, goes hand in hand to drive success with our clients.