Looking to level up your logistics career? Commodity Forwarders is seeking a Full-Time Logistics Customer Service Representative at our San Francisco branch! This non-exempt position offers a competitive hourly wage range of $24-28, and it’s a fantastic opportunity to grow within a fast-paced, supportive team. If you’re ready to make an impact and build your future in logistics, we’d love to hear from you.

Salary: $24-28

Schedule: Monday -Friday 8:00 AM -4:30 PM

Your Responsibilities:

• Ensure efficient cargo movement
• by managing transportation from origin to destination in line with customer instructions and booking procedures.
• Prioritize workflow to consistently meet customer and vendor satisfaction.
• Coordinate with customs brokers to secure timely release documentation and support warehouse productivity.
• Process carrier claims promptly and accurately to resolve issues efficiently.
• Verify on-boards and communicate updates to customers in a timely and professional manner.
• Check in vendors and customers at the dock office with professionalism and courtesy.
• Support departmental goals by completing accounting tasks and processing billing accurately and on time.

Minimum Requirements:

• High School Diploma or equivalent.
• Eligible to work in the US and pass TSA background check.
• Must be able to communicate clearly and confidently in English, both over the phone and in person, with customers, vendors, and staff.
• Bilingual or multilingual skills are preferred.

Commodity Forwarders South San Francisco address:

240 Lawrence Avenue Suite B South San Francisco, CA 94080